Frequently Asked Questions
FAQ
How can I place an order?
Orders can be placed directly through our website or by contacting us via Instagram DM or email for private requests.
For bespoke creations we invite you into a more personal ordering experience.
Are your pieces ready to ship?
Most House of DeeravishinG pieces are made to order, crafted specifically for you.
If a piece is available for immediate shipping it will be clearly stated on the product page.
How long does production take?
Our standard production time is approximately 3 weeks.
Each creation is carefully handcrafted, ensuring the highest level of detail and finish.
Do you ship worldwide?
Yes, we offer worldwide shipping.
Shipping times vary depending on your location and will be calculated at checkout or confirmed privately.
What materials do you use?
Our creations are made using:
- Stainless steel
- Sterling Silver 925
- Gold-plated finishes
- High-quality CZ crystals with diamond-cut brilliance
- Moissanite diamonds, known for their exceptional luster similar to natural diamonds
Each piece reflects the signature refinement of our House.
Can I request a custom design?
Yes. We specialize in custom-made creations tailored to your vision and measurements.
To begin your custom order, please contact us via DM or email.
Do you accept returns or refunds?
No, House of Deeravishing only accept exchange requests within 5 days of delivery.
We do not offer monetary refunds.
Approved returns are issued as a store voucher (credit) for future purchases.
For full details, please refer to our Return & Exchange Policy.
Can I cancel or change my order?
Orders may be modified or cancelled within 24 hours of purchase.
After this period, production may have already begun, and changes may no longer be possible.
What if my item arrives damaged?
In the rare event your piece arrives damaged or incorrect, please contact us within 48 hours of delivery with photos.
We will resolve the matter with priority and care.
Do you offer payment plans?
Select pieces and exclusive offers may include the option of private payment arrangements.
Please contact us directly to inquire.
How do I care for my jewelry?
To preserve the beauty of your piece:
- Avoid contact with water, perfumes, and chemicals
- Store in a dry, soft-lined space
- Gently clean with a soft cloth
Your piece is designed to last when treated with care.
How can I contact you?
For all inquiries, custom orders, or assistance:
- Instagram DM: @deeravishing
- Email: orders@houseofdeeravishing.com